What should I do if my wallet is compromised?
Work in this order — the on-chain steps come first because they are the only ones that can save what is left:
- Move remaining assets to a brand-new wallet created on a clean device. Start with the most valuable items.
- Revoke all approvals from the compromised wallet (how).
- Stop using the compromised wallet. Do not import its seed phrase anywhere again.
- Report the taken items on Unvault so they can be labelled and blocked from trading here: use Report → Taken from my wallet on each item or follow How do I report a stolen item?.
- File a police report and send it to us within 10 days so the label stays in place.
- Find the cause — a malicious signature, a fake site, a leaked seed phrase, a compromised device — so it does not happen again.
Unvault cannot reverse transactions or recover items; labelling stops them being sold on Unvault and warns other venues' users who check.
Related policy: Disputed Items Policy
Did this answer your question?Thanks for the feedback.